At least the work is simple. Wasn't till today that we saw what I would call our first "real" problem. Someone's laptop wouldn't start up - a simple task for a Level I technician. But the tech that handled that call kinda got chewed out for working on it. "We ain't a computer shop," the bossman said. Kind of a shock to me - I thought we were tech support in general, doing whatever it took to get these adjusters up and running and back in the field. Apparently we just install this one program and provide very basic troubleshooting. After some typical watercooler conversation, I was told by a coworker that this is nothing anywhere nearly as complicated as the kind of computer work that I had been doing up until now; I had no idea that they were as right as they apparently are.
Talked to Juan for a few minutes last night, though I was kinda drugged up at the time. Another last-minute request to move some boxes before we left for the day....ugh. Didn't talk long, but he's only five minutes away from where I'll hopefully be living once I can make hotel reservations. It sucks being so far away from Sweet Home Alabama, but it'll be damn good to see a familliar face.
Time for Quervo now. Bye.